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What is AI – What is ChatGPT?

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Prompt Engineering – The Art of Instructing AI

Have you ever tried ChatGPT or another AI tool and wondered why the response wasn't quite what you were looking for? The reason often lies in how the request – the prompt – was formulated. This is the essence of prompt engineering: the skill of writing instructions that get AI to produce exactly what you need.

Prompt engineering isn't just technical jargon or a specialist field for programmers. It's a practical skill that benefits anyone using AI – whether for writing emails, summarizing reports, or developing new ideas.

Why Prompt Formulation Matters

AI does what you ask – not what you mean. This sounds obvious, but in practice, the difference is significant. A vague instruction produces a vague response. A precise instruction produces a precise response.

Think of it this way: if you ask a colleague to "do something with that report," you can't expect to get exactly what you want. The same applies to AI. The more clearly you describe your goal, context, and desired format, the better the result you'll get.

The Four Parts of a Good Prompt

An effective prompt typically consists of four parts that can be combined as needed:

  1. Context: Background information and situation
  2. Task: What you want the AI to do
  3. Data: Material to be processed or source information
  4. Format: How you want the response presented

Not all parts are needed in every situation, but the more you define, the more accurate the result you'll get.

Six Practical Techniques

1. Be Specific and Detailed

The most common mistake is a request that's too general. The more precisely you define what you want, the less the AI needs to guess.

Example: Climate Change Text

❌ Vague:
"Tell me about climate change."
✅ Specific:
"Write a three-paragraph summary of climate change for high school students. Use clear language, avoid scientific jargon, and mention three concrete impacts on everyday life."

2. Assign a Role

When you tell AI what perspective it should respond from, you activate different "thinking patterns." This is especially useful for producing expert content.

Example: Brand Strategy

✅ With a role:
"You are an experienced brand strategist with 15 years of experience in the technology sector. Analyze this startup's communications and provide three concrete improvement suggestions."

3. Use Examples

Examples are the most effective way to guide AI responses. By showing what kind of result you want, you reduce the need for guessing.

Example: Classification

✅ With an example:
"Classify the following feedback as positive or negative.

Example:
Feedback: 'The restaurant food was excellent!'
Classification: Positive

Now classify:
Feedback: 'The delivery time was way too long.'"

4. Request Step-by-Step Thinking

For complex tasks, ask the AI to think step by step. This often leads to more accurate and better-reasoned responses.

Example: Problem Solving

✅ Step by step:
"Analyze this sales data. Go through the following steps and show your thinking at each stage:
1. Identify trends
2. Analyze anomalies
3. Deduce causes
4. Suggest actions"

5. Define the Response Format

Clearly state what format you want the response in: list, table, paragraph, summary, or something else. This saves time on post-processing.

Example: Report Summary

✅ Format defined:
"Summarize this report in the following format:
- Main message (1 sentence)
- Three key findings
- Recommended actions
Keep the whole thing under 200 words."

6. Iterate and Improve

Prompt engineering is rarely done in one go. The first response is often a good starting point from which you refine and improve your instructions.

💡 Tip: When you get a response, ask yourself: what didn't meet expectations? Was context missing? Was the format wrong? Use your observations to improve your next prompt.

Common Mistakes

Practical Exercise: Learning by Doing

The best way to learn prompt engineering is to practice. Take a daily task – like writing an email – and try different ways to formulate the request. Compare results and consider what worked and why.

It's also good practice to save prompts that work. Over time, you'll build your own collection of ready-made templates for different situations, which significantly speeds up your work.

Conclusion

Prompt engineering is more of a communication skill than technical expertise. It's about clear communication: what you want, why, in what format, and from what perspective. These skills benefit not only when working with AI but also in communication between people.

AI is a tool, and like all tools, its usefulness depends on the user's skills. With a little practice, prompt engineering becomes a natural part of work – and AI becomes a truly useful partner.


Sources and Further Reading